Privacy Policy

At Waplix, we are committed to protecting the privacy and security of our users and vendors. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our WhatsApp Business API platform. 1. Information We Collect Account Information: When you register, we collect personal and business details such as your name, email address, phone number, company name, and billing details. API Data: We process the phone numbers, message logs, and content transmitted through our API to facilitate message delivery. Technical Data: We automatically collect log data, IP addresses, browser types, and system performance metrics to ensure platform stability. 2. How We Use Your Information To provide, maintain, and improve our WhatsApp API services and user dashboard. To process transactions and manage subscription renewals. To send essential system updates, security alerts, and technical support messages. To monitor compliance with Meta/WhatsApp official usage policies and detect fraud. 3. Data Processing and Message Retention Message Content: Waplix acts as a data processor. Message contents are securely routed to Meta's servers for delivery. We do not store the content of your messages permanently on our servers beyond what is technically required for delivery confirmation and logs. Data Security: We implement industry-standard encryption and security measures to protect your database, API keys, and client contact lists from unauthorized access. 4. Third-Party Disclosures We do not sell, trade, or rent your personal or business data to third parties. Data is shared strictly with Meta (WhatsApp) to facilitate the communication infrastructure, and with secure, integrated payment gateways to process your invoices. 5. User Rights You retain full ownership of your data. You can update your account information, download your compliance logs, or request account deactivation at any time via the admin console or by contacting support.